At-Home - Device Grading

Pandas Web Grading App

Pandas Web App is an online grading tool accessible via any browser, enabling customers to conveniently assess the functionality of their phone devices from home.

1. The customer accesses Pandas Web Grading App from one of the partner’s touchpoints, either App, Website, QR code, or other.

2. The redirection leads to a pandas Web App environment, customized for the partner..

3. The user presses [Start] to start the device evaluation with the Pandas WebApp. The following functional checks are carried out (The device needs to have at least 5% battery to complete the tests and not be factory reset)

• Touch operation (Digitizer)
• Microphone and speaker (Audio)
• Multi touch function
• Gyroscope
• Front & Back camera
• Touch ID/Biometric Sensor

4. The Web App asks the customer to enter their personal information

• Name
• Mobile phone number
• Email

5. The Web App emails the results and indicative price offered to the customer, based on their functional results, pending the cosmetic evaluation that must happen in-store.

6. The Web App displays a list of locations where the customer can complete their trade-in.